Responsible Gaming
Our Commitment to Responsible Gaming
At Dundas and Mavis, we are committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they believe they may have a problem.
Age Verification
You must be 18 years of age or older (or the legal age of majority in your province) to access and use any online casino platform we recommend. We take age verification seriously and encourage parents and guardians to implement monitoring tools to prevent underage access to gaming websites.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in yourself or someone you know, it may be time to seek help:
- Gambling with money you cannot afford to lose
- Chasing losses by continuing to gamble to win back money
- Hiding gambling activities or lying about time and money spent
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting family, friends, work, or school responsibilities
- Experiencing mood swings or irritability when not gambling
- Feeling the need to gamble with increasing amounts of money
- Unsuccessful attempts to reduce or stop gambling
- Borrowing money or getting into debt to finance gambling
- Experiencing physical symptoms such as sleep disruption or loss of appetite
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Restrict the total amount you are willing to lose during a gaming session
- Reality Checks: Enable pop-up reminders about how long you have been playing
- Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino platforms
- Cool-Off Periods: Take a break from gambling for a set period
We recommend using these tools proactively as part of your responsible gaming strategy.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
Canada
- Responsible Gambling Council – www.responsiblegambling.org
- Gamblers Anonymous Canada – Free peer support and recovery programs
- Problem Gambling Institute of Ontario (PGIO) – Specialized treatment and counseling services
International Resources
- United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- United States: National Council on Problem Gambling – www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem, please seek help immediately. Problem gambling is a serious issue, but it is treatable. Reaching out to a counselor, therapist, or support organization is a sign of strength, not weakness.
Many organizations offer free, confidential support via phone, online chat, or in-person meetings. You do not have to face this alone.
Remember: Gaming should be fun. If it stops being fun, it's time to get help.